Lorraine - 17th Jul 2014

The moment I realised how special the Ronald McDonald House is was one morning in September 2012. My grandson Alfie had passed away the day before and I was sat in the communal lounge area in the Birmingham House very upset. A member of staff appeared from nowhere with tea, toast and a huge hug. I will never forget her sincere kindness which has stayed with me to this day. Thank you millions xx